FSP (“we”, “us”, and “our”) are committed to respecting and protecting your personal information. This Privacy Notice describes your privacy rights regarding our collection, use, storage, sharing, and protection of your Personal Information and it applies to the FSP websites: www.fsp.co, www.pulse360.io and all related websites, applications, services, and solutions, regardless of how you access or use them (collectively, the “Site”).
We may collect and process the following information about you:
You provide us with personal information about yourself by:
The information you give us may include your first name, last name, sign-in name, password, job title, company name, contact phone number, email address, postal address, country and photograph.
Each time you use our services we may automatically collect the following information:
In some cases FSP has visibility of, handles or migrates personal information, under the direction of its Clients, but we have no direct relationship with the individuals whose personal information we process. FSP works with its Clients to help them notify the relevant parties of the purpose for which their personal information is collected.
An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to FSP’s Client (the data controller). If the Client requests FSP to remove the data, we will respond to their request within 30 days. If you are a customer or employee of one of our Clients and would no longer like to be contacted by that company, please contact them directly.
FSP may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients. FSP will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. FSP will retain and use this personal information as necessary to comply with our legal obligations, resolution disputes, and to enforce our agreements.
We may receive information about you if you use any of our other services. In this case we will have informed you when we collected that data that it may be shared internally and combined with the data we have previously collected. We also work with third parties (including, for example, partners, analytics providers, search information providers) and may receive information about you from them.
We use the information held about you to:
If you wish to stop receiving correspondence from FSP please contact GDPR@fsp.co.
We will only share your information that is essential for such third parties to provide services on our behalf.
We may disclose aggregate statistics about the visitors that use our services in order to describe our services to prospective clients, partners, sponsors and other reputable third parties and for other lawful purposes, however these statistics will include no personal information.
We may disclose your personal data to third parties:
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or partners. Such staff maybe engaged in, among other things, the fulfilment of the services, the processing of your payment details and the provision of support services. By submitting your data, you agree to this transfer, storing or processing outside of the EEA.
Our website is accessible via the internet and may potentially be accessed by anyone around the world. Other users may access the website from outside the EEA. This means that where you chose to post your data on our website, it could be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may be deemed to have occurred. You consent to such transfer of your data for and by way of this purpose.
Unfortunately, the transmission of any information across the Internet cannot be guaranteed to be completely secure. Although we will endeavour to protect your information, we cannot guarantee the security of your information transmitted to our website. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right, free of charge, to request:
Where we process your personal data for marketing purposes, we will inform you and obtain your ‘opt in’ consent (before collecting your personal data) if we intend to use your personal data for such purposes or if we intend to disclose your information to any third party for such purposes. If you change your mind about being contacted in the future, please click on the ‘opt out’ option and we will remove you from our mailing lists.
We retain personal data for as long as necessary for the relevant activity for which it was provided or collected - this will be for as long as you require access to our services. Your account with us will remain open for the period set out in any relevant contract you have with us. However, we may keep some data after your account is closed or you cease using the services for the purposes set out below.
After your account has been closed, we usually delete personal data, however we may retain de-personalised information after your account has been closed. We may also retain personal data where reasonably necessary to: comply with our legal obligations; meet regulatory requirements; resolve disputes; and to enforce our agreements and Terms and Conditions.
If you wish to request we no longer use your information to provide you with our services, please contact GDPR@fsp.co
The security of your information is important to us. Our intention is to meet the highest standards when collecting and using personal information. We follow accepted standards to protect the personal information submitted to us, both during transmission and once it is received.
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