AI-first doesn’t mean people-second. 

In fact, the opposite is true. 

“86% of workers say they’d feel more confident working with AI agents if they had more control over them.” 
That stat says a lot – not just about technology, but about trust. 

Becoming AI-first isn’t about automating everything. 
It’s about building systems that invite participation. That make people feel fluent, involved, and empowered to collaborate, not compete. 

This is what human-centred change really looks like. 
When you prioritise people, you unlock more than productivity. 
You uncover patterns, behaviours, and culture that only AI can surface and only humans can act on. 

So yes, AI-first is the future. 
But the only way to get there is by putting people first. 

Watch the full episode to explore how trust, fluency, and inclusion are the real drivers of AI adoption and how you can move successfully from pilot to performance:   

This is episode 4 of our 9-part series with Dr Chris Brauer and Dr Jenn Barth, on the subject of embedding AI successfully into your organisation.