Watch Episode 2 ‘Managing Identity in the Retail Sector’ now

In episode 2 of our ‘Identity in Focus’ mini series, we explore how digital identity is reshaping the retail industry, from securing customer data to empowering frontline workers and building trust at every touchpoint.

Our guests bring deep expertise across cyber security, retail operations, and digital transformation, sharing real-world insights and lessons learned.

Here are three things that stuck with us:

• Retail is more connected than ever. From e-payslips to point-of-sale systems, even the most disconnected parts of the workforce are now part of the digital identity ecosystem.
• Access is everything. Identity isn’t just about logging in, it’s about what happens next. Over-permissioned users can become a major risk.
• Security should be seamless. When secure authentication is also the easiest path, people follow it, and that’s where real change happens.

The big takeaway? In Retail, identity isn’t just about protection, it’s about enabling trust, simplicity, and smarter operations.

This is a must-watch for cyber security, identity and access management, and digital transformation professionals.

Why not also check out our other episodes on our website or our YouTube channel, or listen to the podcasts on Spotify.